Shipping policy

Shipping Policy

Thank you for shopping with Kindred Moon Apothecary! We are dedicated to delivering your order accurately, in good condition, and on time. Please review our shipping policy below to understand how your order will be processed and shipped.

Order Processing: 
- Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays) after payment verification.
- You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates:
- We offer USPS Priority Mail for standard shipping within the United States.
- Expedited shipping options are available at an additional cost.

Shipping Times:
- Standard shipping typically takes 3-5 business days for delivery within the United States.
- Expedited shipping options are available for faster delivery.

Shipping Destinations:
- We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer support team.

Shipping Carriers:
- We primarily use USPS for shipping our orders. 

Order Tracking:
- You will receive a tracking number via email once your order has been shipped. You can track your order using the provided tracking number on the USPS website.

Shipping Delays:
- In the rare event of a shipping delay, we will notify you promptly via email or phone to provide an updated delivery estimate.

**Lost or Damaged Shipments**:
- If your order is lost or damaged during transit, please contact our customer support team at radiance@radianceherbs.com immediately for assistance.

Returns:
- Please refer to our Returns & Exchange Policy for information on returning items purchased online.

**Contact Us**:
- If you have any questions about our shipping policy, please contact our customer support team at radiance@radianceherbs.com.